ERP(ENTERPRISE RESOURCE PLANNING)
Scope:
ENTERPRISE Resource
Planning, or ERP for short, denotes a software application that allows an
organisation (or enterprise) to effectively and efficiently manage its
resources. The resource could be manpower, raw material, vehicles, equipment
and finances to name a few. Some leading software solution providers have
developed ERP packages, which now form the backbone of several large
organisations. ERP packages comprise several modules that can be used either in
a stand-alone mode or in conjunction with one or more of the other modules.
Oracle 11i, SAP, J D Edwards and People-soft are some of the popular ERP
applications. These packages have found ready acceptance amongst several large
and medium enterprises, and in return have helped the organisations achieve an
optimal level of performance in their respective areas.
Demand for these
applications is increasing by the day, primarily because of the huge potential
they hold out for users. Such an exponential growth has created job
opportunities for professionals opting for a career in ERP Package
implementation and maintenance.
The ERP scenario
primarily offers two types of job options -- that of the Functional Consultant
and the Technical Consultant. There would also be other parallel openings in
the fields of database administration, systems administration, software testing
and network administration. Barring the first two, all the other jobs are more
generic in nature and pertain to the software field as a whole.
Functional Consultant:
These professionals require a fair understanding of and experience in a
particular physical process. For example, an ERP package implementation in a
pharmaceutical company would require functional consultants experienced in finance,
HR, pharmaceutical manufacturing processes, procurement processes, inventory
management, customer relationship, supply chain management, etc.
The functional
consultant would thus be a person who analyses the business process of an
organisation and designs the process flow of a particular business area.
A functional consultant
should ideally be an MBA in the business area he is functioning in; and should
have undergone a training session in the ERP, which he is implementing.
Solution providers hold training sessions in their respective areas. For
example, SAP conducts training modules for functional consultants in all the
different business areas involved in a programme. These courses are, however,
costly. A minimum of two to three years' experience in the relevant functional
area is mandatory. As for monetary benefits, pay scales start from about
Rs.12,000+ per month.
Senior consultants may
also be employed as architects to design and implement the entire ERP package
for an organisation. Pay scales for seniors are generally very high, ranging
between 500,000 and a million rupees per annum.
Technical Consultant:
Technical consultants basically are software developers or IT professionals.
Their task involves development of forms and reports based on inputs provided
by a functional consultant. These professionals need to code the business
requirements into the software and integrate them to form a contiguous package.
Typically, you should
be a graduate in computer sciences to qualify for the position of a technical
consultant. You should also have taken part in a training programme conducted
by the respective ERP developer. Experience is not an issue at the entry level.
However, senior developers and system integrators need to possess at least 5 to
7 years of experience in development. Pay scales vary from about 10,000 rupees
per month at the entry stage to 30,000 rupees at the senior level.
A very senior IT
professional may qualify as an architect to work along with a functional
consultant in designing and implementing the application.
Many job opportunities
also exist in the US and other developed countries, where there is a high
demand for experienced ERP professionals
Skills:
Broadly speaking the soft skills and attributes required of the
ERP professional will vary significantly depending on the business sector and
the type of client.
Soft skills & attributes required of the ERP professional should also include:
For the Small to Medium Business Sector
a) the ability work in small teams with greater responsibility towards the project success
b) the ability manage a large portfolio of customers at any given time
c) the ability to deal with clients who are much less systems /IT savvy
d) ability to operate under strict budgetary constraints
e) the ability to deal with staff/business owners, who have less time for the project but are more demanding
For The Corporate Sector:
a) ability to work in large structured teams, comprising of very many specialists
b)ability to focus on one or two large projects/bids until completion
c) ability to work to strict deadlines
d) ability to operate in an environment where one may have very little influence over the direction of the project
e)ability to deal with higher levels of organisational politics amongst business users.
Soft skills & attributes required of the ERP professional should also include:
For the Small to Medium Business Sector
a) the ability work in small teams with greater responsibility towards the project success
b) the ability manage a large portfolio of customers at any given time
c) the ability to deal with clients who are much less systems /IT savvy
d) ability to operate under strict budgetary constraints
e) the ability to deal with staff/business owners, who have less time for the project but are more demanding
For The Corporate Sector:
a) ability to work in large structured teams, comprising of very many specialists
b)ability to focus on one or two large projects/bids until completion
c) ability to work to strict deadlines
d) ability to operate in an environment where one may have very little influence over the direction of the project
e)ability to deal with higher levels of organisational politics amongst business users.
References:
Challenges:
Enterprise Resource Planning (ERP) implementation is the most
challenging issue for the companies. It takes a lot of time and resources at
the time of implementation. The company owners need to keep all the challenges
in mind and make all the resources available for successful implementation.
This article briefs you on some of the challenging issues at the time of ERP
implementation.
ERP implementation needs certain or specified pre assumed
resources to carry on the work. If the customer doesn't get all these resources
in place, it takes a lot of time to implement a huge application like ERP. The
customer should ask vendor about the resources he needs to keep in place to
implement the application successfully. It might be the manpower, hardware
system requirements or any other related issues.
There is a lot of coordination required between the core
enterprise resource planning teams form both the vendor as well as customer
side to execute the project. It is all about the communication between the
functional consultants and the ERP project manager of the customer. If the
communication is not well streamlined between both the teams, it is very
difficult to streamline the business processes. The business owners must ensure
the proper communication between both the teams to execute the project
successfully.
Most of the enterprise resource planning implementations come to
impasse because of the lack of support from the top management of the customer.
The top management has to support the implementer by giving the required
resources and managing the core ERP team. After all, it is the decision of the
top management to have an ERP system but at the time of
implementation they feel so lethargic to arrange the required tools for the
implementation. This is what the major challenge normally faces at the time of
implementation.
ERP implementation is said to be the most challenging task for
the project managers. Unless, there is a strong and experienced project
manager, the success rate of ERP implementation diminishes. Getting the right
project manager who can coordinate with the implementation service provider
would be the challenging task. If the business owner ropes in the right project
manager, the implementation process would go without many hassles.
Certification:
PeopleSoft Enterprise 9
Certifications:
Oracle Education now
offers four PeopleSoft Certifications. They are:
- PeopleSoft
Enterprise 9 Financial Management, General Ledger Consultant Certified Expert
- PeopleSoft Enterprise 9 Human Capital Management, Human Resources Consultant Certified Expert
- PeopleTools Developer Certified Expert
- PeopleTools Advanced Developer Certified Expert(you must obtain the PeopleTools Developer Certified Expert certification first)
- PeopleSoft Enterprise 9 Human Capital Management, Human Resources Consultant Certified Expert
- PeopleTools Developer Certified Expert
- PeopleTools Advanced Developer Certified Expert(you must obtain the PeopleTools Developer Certified Expert certification first)
Each
certification requires one exam. If you are already a PeopleSoft Certified
Developer you will have to take the exam 1Z0-241 to upgrade to a PeopleTools
Developer Certified Expert.
Each exam costs US
$195.
Oracle offers training classes and in some cases, self study courses for each of these exams. Prices vary so check the website.
Oracle offers training classes and in some cases, self study courses for each of these exams. Prices vary so check the website.
CIERP - Certified
Implementer of Enterprise Resource Planning:
You must pass one 4
hour exam.
Although previous experience is not required, it is recommended that a candidate have some amount of experience or education in ERP practices.
Although previous experience is not required, it is recommended that a candidate have some amount of experience or education in ERP practices.
According to CIBRES,
"The cost of the program including the exam ranges from $325 to $1000+
depending on the method of study. Individuals can study at home through the use
of self study materials or attend the more expensive seminars that are held
regulary in different locations around the USA."
CNERPS - Certified
Novice of Enterprise Resource Planning Systems:
This is an entry-level ERP certification that
requires only one exam which can be taken online. It is ideal for candidates looking
for a jumping point into ERP or working towards completion of the CIERP
certification.
One online exam
is required. There are no prerequisites.